Check out

The Check out app allows you to check out items to patrons. To check out an item, first locate a patron in the system and then scan/enter an item to lend.

Permissions

The permissions listed below allow you to interact with the Check out app and determine what you can and cannot do within the app. You can assign permissions to users in the Users app. You need to assign at least one of the following permissions to a user to enable the user to see the Check out app or any related information.

Check out: All permissions. This permission allows users to check out items to patrons (create new loans). However, this permission does not include seeing open loans or requests or seeing the entirety of the user record.
Check out: Check out circulating items. This permission allows users to check out items, but does not include seeing open loans or requests or seeing the entirety of the user record.
Check out: View fees/fines. This permission allows users to click the fee in the Scan patron card pane to view the patron’s fees/fines in the Users app. The user must have permission to view fees/fines in the Users app for the link to work. See, for example the permission Users: Can view fees/fines and loans (Users > Permissions). A user who has Check out: all permissions but does not have Check out: View fees/fines will see a patron’s fee/fine amount in the Scan patron card pane as text (not a link).
Check out: View loans. This permission allows users to click the number of open loans in the Scan patron card pane to view the patron’s current loans in the Users app. The user must have permission to view loans in the Users app in order for the link to work. See, for example the permission Users: User loans view (Users > Permissions). A user who has Check out: all permissions but does not have Check out: View loans will see how many loans a patron has in the Scan patron card pane as text (not a link).
Check out: View requests. This permission allows users to be able to click the number of open requests in the Scan patron card pane to view the patron’s current requests in the Requests app. The user must have permission to view requests in the Requests app in order for the link to work. See, for example the permission Requests: View (Requests > Permissions). A user who has Check out: all permissions but does not have Check out: View requests will see how many requests a patron has in the Scan patron card pane as text (not a link).
User: Can override item blocks. This permission allows users to override non-circulating loan policies.
Users: Can view profile pictures. This permission allows users to view profile pictures at Check out.

Locating a patron in the system

You can find the patron by either:

Scanning / entering the barcode provided by the patron.
Using the Patron look-up function.

Locate the patron using a barcode:

Either scan the barcode on the patron’s library card, or enter the patron barcode number.
Click Enter. Patron details are displayed.

Locate the patron using the Patron look-up function:

In the Scan patron card pane, click Patron look-up.
In the Select User dialog, in the User search box, enter part or all of the patron’s name, email, or username.
Optional: Filter results by Status (active/inactive), or by Patron group.
Click Search.
Click the patron to use. The Select User dialog closes, the barcode appears in the Scan patron card pane, and the patron details are displayed.

If a patron’s record has a note that is checked to display in the Check out app, the note will appear as a pop-up window after the patron details are displayed.

Accessing the patron’s data

You can access additional information related to the user within the patron details area. Clicking on any linked information opens the appropriate app and displays the associated information. For example, if the FOLIO user has the appropriate permissions, clicking the number beneath Open requests will open a list of the patron’s open requests in the Requests app.

Review the available information to determine if you can continue with check out. For example, fees or fines may be owed, and may need to be handled before proceeding.

Checking out to a proxy borrower

Proxy borrowers are patrons who are checking out items on the behalf of another patron. For example, a graduate assistant may act as a proxy for a professor.

Note: A patron must first be assigned as a proxy for the borrower in their user record in the Users app.

Locate the proxy borrower in the system.
In the Who are you acting as? dialog, select the name of the user for whom the patron is acting as a proxy and click Continue. The Who are you acting as? dialog closes and patron and proxy details are displayed.

Scanning the item to check out

Make sure you have looked up the user record prior to scanning items.

To select the item for check out, scan or enter the barcode of the item and click Enter. The item appears in the Scan Items area with the Due date and Time. The total number of items scanned increases.

A flag icon will appear next to the item due date after checkout if the item will be due sooner than expected. This can happen if a service point will be closed when the item would normally be due, if there is a recall on the item, or if the patron’s account is set to expire sooner than the expected due date/time.

Pop-ups that can occur when checking out an item

While checking an item out to a patron, you may encounter one of the following pop-ups:

Item status
Check out notes
Multiple and/or missing pieces
Patron block
Item block
Override circulation policy

Getting additional item information

To access more information about each item:

Click … > Item details to open the Inventory app and get additional item details.
Click … > Loan details to open the Users app and access options including renewals, claiming the item was returned, changing the due date, and declaring the item lost. You can also view or add patron info or staff info comments.
Click … > Loan policy to open the Settings app for more loan policy information.

Changing the due date of an item

To change the due date:

Click … > Change due date.
In the Change Due Date dialog, enter the date and/or time for the new due date.
Click Save and Close. The new due date is saved.

Printing due date receipts

You can print due date receipts at check out. Due date receipts can include borrower and loan due date information. You can configure the information that appears on the due date receipt in the Settings app.

To print due date receipts, follow these steps:

Click … > Loan details to open the Users app.
Click Print due date receipt. A print dialog appears.

Adding a loan comment

You can use loan comments to store ILL transaction numbers, record a reason for a changed due date, or track how many times a claimed returned item was searched for. You can include patron info comments as a token in patron notices (only the most recent comment is included in the token). You need to have the appropriate permissions to be able to add patron or staff info loan comments – see Users > Permissions.

To add a patron info loan comment:

Click … > Add patron info to add a patron info note.
In the Add patron information dialog, enter a comment in the box.
Click Save and Close. The new comment is saved and any previous patron loan comment is superseded. The comment will appear in the Comment column in Loan details in the checkout app, and will also be recorded in the Circulation Log.
Patron info loan comments can also be added in Loan details – see Getting additional item information.

To add a staff info loan comment:

Click … > Add staff info to add a staff info note.
In the Add staff information dialog, enter a comment in the box.
Click Save and Close. The new comment is saved. The comment will appear in the Comment column in Loan details in the checkout app, and will also be recorded in the Circulation Log. Old staff info comments cannot be edited; add a new staff info comment instead.
Staff info loan comments can also be added in Loan details – see Getting additional item information.

Displaying profile pictures at check out

To view profile pictures at check out:

Profile pictures need to be enabled in the FOLIO tenant.
The logged in user needs to have permission to view profile pictures.

Profile pictures display in a 100 pixel x 100 pixel area to the right of the Borrower box. If the borrower has no profile picture, then a placeholder image is displayed. If the patron is acting as a proxy, then the profile pictures of the proxy and sponsor display to the right of their respective Borrower boxes.

Ending the check out session

Once you have completed checking out items for a patron, you can end the session manually. To end your session and clear the Scanned Items table, click End session. Once you end the session, any applicable notices are sent to patrons.

By default, the Check out session is configured to end automatically after a 3 minute period of inactivity. You can turn this setting off or edit the number of minutes of inactivity the session will end after in the Settings app.

Last modified November 26, 2024